Terms

Manufacturing

Manufacture time is estimated 8 business days excluding delivery time.

Delivery 

Free shipping on all customizable pencil orders. All orders are shipped with UPS. 

The delivery time is approximately 2-7 business days. Please check your country of delivery for approximate delivery times: 

  • 2-3 business days: Austria, Belgium, Cyprus, Czech Republic, Denmark, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Slovakia
  • 3-4 business days: Estonia, France, Malta, Romania, Slovenia, United Kingdom
  • 4-5 business days: Bulgaria, Ireland, Portugal, Spain, Sweden
  • 5-6 business days: Croatia, Finland, Italy
  • 6-7 business days: Greece

There may be a slight delivery delay of 1-2 days of your order due to COVID-19.  

Returns 

Please be aware that all orders of customizable pencils are final. We don’t offer returns of goods that are manufactured according to the consumer's specifications. Since the customizable pencils are manufactured outside of basic standards and therefore unable to be resold, we can not offer a refund.  

If the pencils are damaged upon arrival, please refer to our damaged parcels.